Rules for Shops Listed on AntCheck
This page outlines the rules that must be followed for a shop to be listed on the AntCheck platform and have its products displayed on the shop page.
Last updated: 11.11.2024.
1. Legal Requirements
All shops must be properly registered in their respective countries and comply with all relevant legal requirements, including tax obligations and adherence to consumer and commercial rights.
2. Transparency
Shop owners must provide clear, accurate, and complete information about the products or services they offer. Prices, delivery times, and shipping costs must be clearly and transparently presented to customers.
3. Customer Service
Shops must offer reliable customer service. A clear and fair return and refund policy must be in place to ensure customer satisfaction and trust.
4. False Declarations
Shops are prohibited from manipulating product properties to deceive the system or users. This includes, but is not limited to, the following actions:
- Temporarily marking products as "In Stock" to have them falsely displayed as "New in Stock" on AntCheck.
- Frequent changes to product properties to make AntCheck incorrectly recognize the product as recently updated.
- Any intentional modification of product details solely to gain an unfair advantage in visibility or ranking.
5. Product Quality
Products offered must accurately match their descriptions and be of high quality. Counterfeit or fake products are strictly prohibited. All products must be truthfully declared.
6. Reviews and Feedback
Shops must not use fake reviews or manipulated feedback. Customer reviews must be genuine, and negative reviews should not be censored or removed. Offering incentives in exchange for positive reviews (e.g., vouchers, payment, etc.) is prohibited.
7. Data Protection
Shops must respect customer privacy and safeguard personal data in compliance with applicable data protection laws. Data should only be used for processing orders and must not be shared with third parties without customer consent.
8. Regular Monitoring
Shops listed on AntCheck are regularly monitored to ensure compliance with these rules. If any rules are violated, AntCheck reserves the right to remove a shop from the platform without prior notice. In less severe cases, AntCheck will contact the shop owner beforehand.
9. Contact and Support
If you have any questions about listing or these rules, shop owners can reach AntCheck support at contact@antcheck.com.